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Article on voluntary engagement in knowledge sharing published

(Crossposted at Complexity and Social Networks Blog)

Ines Mergel, David Lazer and I have a paper out in the International Journal of Learning and Change on voluntary engagement in knowledge sharing. Based on data from our study of forensic scientists in government crime labs, we investigated why individuals make the time and effort to answer questions directed at them. In a multi-level framework we identify several influencing factors at the individual, relational, group, and informational level. Here's the abstract:

Knowledge is essential for the functioning of every social system, especially for professionals in knowledge-intensive organisations. Since individuals do not possess all the work-related knowledge that they require, they turn to others in search for that knowledge. While prior research has mainly focused on antecedents and consequences of knowledge sharing and understanding why people do not share knowledge, less is known why people provide knowledge, and what conditions trigger voluntary engagement in knowledge sharing. Our article addresses this gap by proposing a multi-level framework for voluntary engagement in knowledge sharing: individual, relational, group, and informational. We provide illustrations from a particular knowledge-intensive community, DNA forensic scientists who work at public laboratories.

A pdf version is available from the Inderscience website.


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by marbisch
07/21/08. 11:55:33 am. 199 words, 4937 views. Categories: News, Research , Leave a comment »Send a trackback »

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